Editorial enquiries
The best channel for editorial enquiries — factual corrections, source clarifications, suggested topics, or comments on published articles — is email. We read every message that comes in and respond to substantive queries within a few working days.
Email: [email protected]
Postal address
WSP Info accepts postal mail at the address below. Physical mail is not the fastest way to reach us; if the matter is time-sensitive, please use email.
WSP Info Editorial
Level 8, 388 George Street
Sydney NSW 2000
Australia
How we handle your message
Messages sent to WSP Info are read by the editorial team. If your message includes personal information — your name, email address, phone number — we handle that information under the terms set out in our Privacy notice. We do not share reader correspondence with third parties, we do not add addresses to marketing lists, and we retain messages only for as long as we need them for editorial follow-up.
Please do not send us confidential documents, financial account details, or copies of identification. Nothing about our editorial process requires that information, and it is safer for both of us if it stays with you.
Business hours
Our editorial desk operates Australian business hours (AEST/AEDT), Monday to Friday. Weekend messages are read but responded to on the next business day. During Australian public holidays response times may be slightly longer.
What we cannot help with
WSP Info is an information portal, not an operator, a broker, or an advisor. We cannot help with a specific pokies operator's deposit or withdrawal issue — that has to be raised with the operator's own support channel. We cannot recommend individual operators for you to sign up with. And we cannot give personal financial, tax, or legal advice on your situation; for that, please consult a licensed professional in the relevant field.